Travel and medical advice
For legal reasons, we are unable to advise members of the public on the management of individual patients by telephone, mail or email.
Patients with tropical, travel-associated or infectious diseases can be seen at the Hospital for Tropical Diseases located on Mortimer Market Centre, Capper Street, London WC1E 6AU.
In case of emergency (e.g. if you think you may have malaria or dysentery), a walk-in service is available at the Hospital for Tropical Diseases during working hours (9am-5pm Monday - Friday). At other times (nights or weekends), emergencies should report to the Accident and Emergency Department of University College Hospital, London WC1E 6AU, where they will be seen by the on-call team from the Hospital for Tropical Diseases.
If your illness is not an emergency, your general practitioner should send a referral letter requesting an appointment to the Hospital for Tropical Diseases (address above, fax number 020 7380 9761).
- A consultation in the clinic by appointment. This can be made on 0207 388 9600 for which a fee is charged.
- Country specific information is available on the Health-line (09061 337733) which is a premium rate number and interactive, or you may check current advice for your destination at The Travel Clinic.
If you are nearer Liverpool, there is the Travel Clinic at the Liverpool School for Tropical Diseases - Tel: 0151-708-9393.
The National Travel Health Network and Centre (NaTHNaC) website also provides country-specific information on malaria prophylactics. They also offer a nurse-led advice line to assist health professionals only with complex medical queries or itineraries. This is open Monday to Friday 09:00 to 12:00 and 14:00 to 16:30 on telephone +44(0)845 602 6712.
Members of the medical profession seeking advice on the management of patients with tropical diseases should ring the Hospital for Tropical Diseases on 0845 1555 000 and ask for the Tropical Medicine Registrar or Tropical Medicine Consultant on duty. Emergency number for the on-call registrar is 07908250924.